Orders: Fly tying is normally bespoke to the customer and if we do not have the flies in stock, we will tie to order. Once a bespoke order is submitted, we do request a 50% downpayment to start tying the flies and the balance on completion.
Returns: All of our products come with a no fuss guarantee. You are entitled to return your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to return an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.
Refunds: If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, you may return them and we will give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.
