Carlton

Fly Patterns: Please note these are hand made items, so may vary slightly from the pictures on the website, due to natural variations in the materials used for our flies, variations in the dyeing process, and individual tying styles.

Orders: Fly tying is normally bespoke to the customer and if we do not have the flies in stock, we will tie to order. Once a bespoke order is submitted, we do request a 50% downpayment to start tying the flies and the balance on completion. 

Returns: All of our products come with a no fuss guarantee. You are entitled to return your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to return an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel. 

Refunds: If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, you may return them and we will give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

All fishing flies will be sent out to customers using a courier service. This service is at an additional cost to the customer and will be billed along with the flies before sending.

We can not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale'. As a result, Flycatcher Kenya reserves the right to decline orders. All transactions will be carried out in Kenya Shillings. Once you have placed your order, confirmation will be sent to the e-mail address you have provided.

We normally keep limited stock of flies due to the diversity of the patterns. We may have to tie some of the patterns on order. Lead time to delivery is normally in about 2 weeks but this may take up to 4 weeks if the order is large.

The amount of time that it takes from the time you order to the time the flies reach the shipping address may depends on the following factors. a) The pattern of the fly: some patternsare more complex and require longer times to tie b) The quantity of the order: Our flies are hand-made  and larger orders will take longer to fulfil. c) Holidays: Public holidays and religious holidays occurring throughout the year might affect your order lead time.